Question 1

Where is Shufflescape located?

Accepted Answer

Shufflescape is located in the dance school Top Centrum - Súkennícka 4 in Bratislava.

Question 2

Where can I park?

Accepted Answer

Parking is available in several places: Paid PaaS parking on Súkennícka or in the surrounding streets. Free parking at the Orlen gas station, 300m from the hall.

Question 3

What is the age limit for the courses?

Accepted Answer

Courses are for all age groups. The recommended lower limit is 8 years. If registering a person under 18, a parent's contact must also be provided. If you are afraid to enroll your child alone, or if you are interested in shuffle as well, parents can attend together with their children.

Question 4

Which course is right for me?

Accepted Answer

We offer 4 different courses so that everyone can choose. The courses build on each other, so we do not recommend skipping any of them or combining courses you have not completed yet.

Question 5

How do I register for a course?

Accepted Answer

Through our website, specifically on the Courses page by clicking “Sign up” or on the Registration page.

Question 6

Can I pay for a single class?

Accepted Answer

Yes, after registering and paying in advance.

Question 7

What is the capacity of the course?

Accepted Answer

The capacity is 20-25 people.

Question 8

Can I attend a class without registration?

Accepted Answer

No. Every course participant must be registered in advance for the course or a single class, with payment in advance.

Question 9

Can I reserve a course without payment?

Accepted Answer

No. Payment must be made no later than the start of the course.

Question 10

Is it possible to get a refund if I won't attend the courses?

Accepted Answer

If you have serious health problems, after providing a doctor's note, you can transfer the unattended classes to another period or to another person.

Question 11

What clothing and footwear should I bring?

Accepted Answer

Shuffle is a proper cardio workout. We recommend sneakers with cushioned heels, loose pants (light sweatpants, parachute, cargo, etc.), a sports bra for women, and any top. A towel will also come in handy.

Question 12

How much does the course cost?

Accepted Answer

The current price list is available on the Pricing page. When registering for multiple courses at once, the price is much more advantageous.

Question 13

Is purchasing multiple courses more cost-effective?

Accepted Answer

Yes. The current price list is available on the Pricing page.

Question 14

If I miss a class, can I make it up?

Accepted Answer

Yes, within the duration of the course at another class. The make-up class must be announced and approved in advance (for example, in case the hall is at full capacity).

Question 15

Can someone else use my missed classes?

Accepted Answer

No, registration is non-transferable. Only the registered participant can make up for missed classes.

Question 16

Can I join a course after it has started?

Accepted Answer

Yes, in that case, please contact us at the email address.

Question 17

What if the course schedule changes?

Accepted Answer

If the instructor gets sick or other unforeseen situations arise, this information will be communicated in advance through the communication channel. The class will be rescheduled to an agreed-upon time.

Question 18

Do you offer private lessons?

Accepted Answer

Yes, if interested, please contact us via email or WhatsApp.

Question 19

What are the payment options?

Accepted Answer

Payment is provided by the company Comgate. Card payments and payment buttons for bank transfer are available. The Comgate payment gateway supports Visa, Visa Electron, Mastercard, and Maestro cards.

Question 20

Who can I contact in case of payment problems?

Accepted Answer

In case of payment problems or payment complaints, you can contact Comgate, a.s.: Address: Gočárova třída 1754 / 48b, Hradec Králové Email: platby-podpora@comgate.cz Phone: +420 228 224 267

Question 21

How can I contact Shufflescape in case of questions or problems?

Accepted Answer

Via social networks, email, or WhatsApp. All contacts can be found on the Contact page.

Questions & Answers